Last updated: January 15, 2025

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and understanding how you interact with our site.

Types of Cookies We Use

Essential Cookies: These are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas. The website cannot function without these cookies.

Analytics Cookies: We use Google Analytics to understand how visitors interact with our site. These cookies collect information anonymously, including the number of visitors, pages visited, and traffic sources.

Marketing Cookies: These cookies track visitors across websites to display relevant advertisements. We may use them with third-party advertising partners to deliver personalized ads.

Preference Cookies: These cookies remember your choices (such as language preference or region) to provide a more personalized experience.

Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you block essential cookies, some parts of the website may not function properly.

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Privacy, Search and Services → Cookies

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties include Google Analytics, Facebook Pixel, and Instagram embedded content.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about our use of cookies, please contact us at [email protected].

Last updated: January 15, 2025

Introduction

Verdana Living ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services, in compliance with the EU General Data Protection Regulation (GDPR).

Information We Collect

We may collect the following types of personal data:

• Identity Data: First name, last name
• Contact Data: Email address, telephone number, delivery address
• Transaction Data: Details of products you have enquired about or purchased
• Technical Data: IP address, browser type, operating system, time zone
• Usage Data: Information about how you use our website

How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders and inquiries
• To communicate with you about products, services, and promotions
• To improve our website and customer experience
• To comply with legal obligations
• To prevent fraud and protect our business

Legal Basis for Processing

We process your data based on: your consent, performance of a contract, compliance with legal obligations, and our legitimate business interests.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typically, customer data is retained for 3 years after the last interaction.

Your Rights

Under GDPR, you have the right to: access your data, rectify inaccurate data, erase your data ("right to be forgotten"), restrict processing, data portability, and object to processing. To exercise any of these rights, contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Contact

For privacy-related inquiries: [email protected]

Last updated: January 15, 2025

Acceptance of Terms

By accessing and using the Verdana Living website, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website.

Use of the Website

You may use this website for lawful purposes only. You agree not to: use the site in any way that violates applicable laws, transmit any harmful or malicious content, attempt to gain unauthorized access to our systems, or use automated tools to scrape or collect data without permission.

Product Information

We strive to display our products as accurately as possible. However, colors may vary slightly due to monitor settings. All product descriptions, images, and prices are subject to change without notice. Prices are displayed in Euros (€) and include applicable VAT for EU customers.

Orders and Inquiries

Submitting a product inquiry through our website does not constitute a binding order. Orders are confirmed only after our team has contacted you and both parties have agreed on product, pricing, and delivery terms.

Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of Verdana Living and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

Limitation of Liability

Verdana Living shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website. Our total liability shall not exceed the amount paid for the specific product or service in question.

Governing Law

These terms are governed by and construed in accordance with the laws of the Federal Republic of Germany. Any disputes shall be subject to the exclusive jurisdiction of the courts of Berlin, Germany.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the website after changes constitutes acceptance of the new terms.

Contact

For questions about these terms, contact us at [email protected].

Last updated: January 15, 2025

General Website Policy

This page outlines the general policies governing the use of the Verdana Living website. For specific policies, please refer to our dedicated pages:

• Privacy Policy — How we handle your personal data
• Cookie Policy — How we use cookies
• Terms of Use — Rules for using our website
• Delivery & Returns — Shipping and return policies

Pricing Policy

All prices on our website are displayed in Euros (€) and include VAT where applicable. Prices are subject to change without notice. We reserve the right to correct pricing errors. A confirmed price will be communicated to you via our order confirmation process.

Product Availability

All products are subject to availability. Due to the handmade nature of many of our items, stock levels can vary. We recommend contacting our team for real-time availability on specific products.

Accuracy of Information

We make every effort to ensure product descriptions, images, and specifications are accurate. However, slight variations may occur in handcrafted items. Product colors may appear differently depending on your display settings.

Dispute Resolution

In the event of a dispute, we encourage you to contact us directly at [email protected]. We are committed to resolving issues fairly and promptly. EU consumers may also use the European Commission's Online Dispute Resolution platform.